Pavilion Samui Boutique Resort

Pavilion Samui Boutique Resort

Accommodation and facilities:
The second day we had to move to another room because our neighbour was very noisy. in the late afternoon drinking with friends an in the night he came back in the morning about 3 am and they were very noisy again, jumping into the pool, crying and shouting and very loud sex. My wife, my doughter and me could not sleep anymore. My doughter six years old was shocked and could not sleep in the extra bed anymore. I do not understand, that a hotel with this standard accommodates sex tourists. The bungalows, rooms are not sound proof. We also had problems in the other room. Loud music and so on.

Reservation service:
The booking service is very good. Thanks a lot.

Date: 26th October, 2011
Written by: Friedrich Schlerka

Pavilion Samui Boutique Resort

Accommodation and facilities:
Good hotel location. Quiet yet with peppered with good restaurants and shops. Quality of beach is abit disappointing. But it's swimming pool and pool villa make up for the disappointment.

Reservation service:


Date: 19th October, 2011
Written by: Tan Boon Hsiao

Pavilion Samui Boutique Resort

Accommodation and facilities:
it's ok!

Reservation service:
better!

Date: 19th October, 2011
Written by: Tseng,jia-jheng

Pavilion Samui Boutique Resort

Accommodation and facilities:
the place to loose money for nothing. unprofessional staff, poolvilla should be renewed and sunchairs could stay in beachfront instead around pool just... over all, it was disappointing. workers started even to paint our terass (what stinks...) day before check-out. no-go for a 4 star resort!!

Reservation service:
good

Date: 15th August, 2010
Written by: Andre Rotschi

Pavilion Samui Boutique Resort

Accommodation and facilities:
We were in Koh Samui for our Honeymoon, Pavillion Samui Boutique Resort made it the most memorable moment of our life. A special thank you to everyone at the resort. We were staying at the grand pool villa Room No. 401 which was the best villa in the resort. I have only compliments for this resort and no complaints at all, I would rate this place 5/5. I like to give a special thanks for also making special arrangement for my wife's birthday a really beautiful moment.

Reservation service:
Excellent service specially the flexibility of payment mode. Thank you for all your help and advice from time to time

Date: 5th January, 2010
Written by: Jimmy Mate

Pavilion Samui Boutique Resort

Accommodation and facilities:
We stayed for 2 weeks. Everything was superb and the staaf very kind. We had our best vacation ever and highly recomend this place

Reservation service:


Date: 6th April, 2009
Written by: Jane Lundström

Pavilion Samui Boutique Resort

Accommodation and facilities:
simply great!!!breakfast, room,location,people,...smiles...we have enjoyed 3 days really resting in a nice place

Reservation service:
ok

Date: 1st April, 2009
Written by: Andres Ortiz Garcia-vao

Pavilion Samui Boutique Resort

Accommodation and facilities:
Absolutely amazing hotel! We booked a superior room but there was construction work next to the room which we noticed when we went in so they upgraded us to a Spa Junior room. The atmosphere around the hotel is so relaxing and the hotel backs straight onto Lamai beach. The breakfast was fantastic...especially liked the new indian roti pancake!! Staff were very polite and helpful! We would definitely stay there again.

Reservation service:
Great service!

Date: 11th February, 2009
Written by: Renuka Awadalla

Pavilion Samui Boutique Resort

Accommodation and facilities:
A lovely hotel situated right on the beautiful Lamai Beach. Delicious food. Really delicious food so do yourself a favourt and eat at the hotel. Great service and facilities. Lovely rooms. Didn't love the town and surrounding areas but the resort made up for that.

Reservation service:
Great.

Date: 14th January, 2009
Written by: T Hirsch

Pavilion Samui Boutique Resort

Accommodation and facilities:
Awesome place, right on nice sandy beach. Quite spot. Buffet Breakfast each morning was fantastic. The rooms were new, but with Thai influences in the interior. We had Jacquzzi Sperior spa room on top level, great view and relaxing. Staff were freindly and helpful. Would defenetely return back to this resort. nz

Reservation service:
very easy and reliable

Date: 13th January, 2009
Written by: Bevan Arkinstall

Pavilion Samui Boutique Resort

Accommodation and facilities:
This hotel is in a very good location on the beach in Lamai. The staff were very helpful and accommodating. The rooms are very nice and clean and the food in the restaurant is very good.

Reservation service:
Very efficient and the best way to book for Asia.

Date: 6th January, 2009
Written by: Rahcelle Demby

Pavilion Samui Boutique Resort

Accommodation and facilities:
First time we were at The Pavilion Samui Boutique Resort in April 2008, we chose the junior suite. Our stay there was ok, but we felt the hotel was showing age and could use some maintenance. We decided to return anyhow this fall, because we enjoyed the location of it. This time, we chose the Hydro Pool. Our stay was absolutely amazing and completely exceeded all of our expectations. The staff were generally friendly and accommodating, although some of them did not master English so well. The facilities, environment and ambience of the resort were all outstanding. It was quiet, low season. Everything functional, and most of the details which we felt previously needed maintenance seemed to have been ironed out. Generally very clean all around the resort and in the room. But at times we woke up with very small ants (those are innofensive, frequent in this climate, but still annoying). They mostly entered the room from around the windows. So the cleaning lady gave us some insect spray to vaporize around the windows. It got much better thereafter. On the resort, they seem to alternate the fountains - it would be spectacular if all the fountains worked simultaneously. The restaurant was more expensive than others also on the beach side, but still reasonable considering it is part of the resort with an impeccable view. Food is very good, we just noticed portions were reduced compare to the first time we went... In the morning, it may take some time for custom order of eggs; and their English is not always good to understand your order. Need to speak clearly and slowly. The morning buffet was ok. One downside of the hotel: they are very greedy when it comes to items in the room. Last time we were in the Junior suite, they provided already-worn slippers which we left outside the back door (did not want that anywhere in our room!) When we left, they verified the room in details and couldn't find the used slippers. They were ready to charge us for them!! Fortunately, we had not thrown them in the trash which would normally have been our first reaction... (We still had already worn slippers which we left in an obvious spot before the final room inspection; needless to say that for hygiene purposes, they should provide brand new, wrapped slippers or none at all.) This time, the issue was one of the bathrobes, which the clean lady took along with used towels two days before we left and never replaced it in the room. Once again, we were interrogated on it before leaving and had to justify and explain this. They didn't charge us, but definetely should take a note when removing items from the room themselves without replacing them. We travel a lot, both for vacation and business. Never came across such an attitude. Make sure you don't loose or break anything, they'll probably charge you disproportionally compared to its worth. Beach Towels: they should propose a way to conveniently exchange used beach towels if needed(outside the once-daily service). They are quite sensitive when it comes to changing towels or requesting additional ones. Clearly an attitude this hotel should change if they wish to be a boutique accomodation (where these petty annoyance leave a bad taste in customers mouth - make you feel like your out to get them). Overall, Hydro Pool Suite definitely worth the difference vs. the junior suite; best room we have ever experienced by way of hotel accommodation of this type. Pavilion is recognized by the locals as the best place to stay in Lamai and we thorougly enjoyed our stay and would have no hesitation in returning again to Lamai, at the Pavillion.

Reservation service:
Hotel did not show availabilities for 6 consecutive days, but we successfully booked two separate 1-day and 5-days stays consecutively. An additional step, but no consequence to us in the end.

Date: 1st November, 2008
Written by: Sammy Rashed

Pavilion Samui Boutique Resort

Accommodation and facilities:
I was very disappointed in the hotel. For the amount of money that I paid I have stayed in much nicer places in Ko Samui and Phuket. My room was very basic, even though it was the spa junior suite. The hotel employees were not very helpful and their language skills were below average (I have been to Thailand eight times and not had this problem). The air conditioner did not work, it made loud noices and spit ice out at points in time during the night, which woke me up, but did not cool me down. I could not wait to leave and I wouldn't recomend the hotel to anyone.

Reservation service:
The service was user friendly and easy to communicate with.

Date: 11th September, 2008
Written by: Wendy Messman

Pavilion Samui Boutique Resort

Accommodation and facilities:
Absolutely unsatisfied , this is not a boutique hotel but simply a 3 star hotel. The staff is incopetent, no smile on their face always. I booked a room then I upgrade to the top room spending 18000,00 bath a night , i used restaurant inside , i used mini bar inside the room , i tipped everyone during my stays then on check out day i had to pay 180 ( one hundred thai baht ) for the ash tray my GF accidentally broken. With that policy and that service soon they will lose a lot of costumers.

Reservation service:
perfect like always .

Date: 11th September, 2008
Written by: Claudia Pandolfi

Pavilion Samui Boutique Resort

Accommodation and facilities:
Fantastic hotel. We stayed 5 nights. We had booked 1 junior suite and 1 superior spa room. Junior suite was upgraded to a hydra pool villa, which was fantastic, private pool and a lovely room.The staff on Pavilion is very nice and helpful. We will for sure return to this hotel!

Reservation service:
Easy and safe

Date: 25th May, 2008
Written by: Ulf Bjornberg

Pavilion Samui Boutique Resort

Accommodation and facilities:
The Pavilion Samui Boutique Resort was absolutely amazing and completely exceeded all of our expectations. The staff were all extremely friendly and accommodating, the facilities, environment and ambience of the resort was outstanding and the restaurant was well priced with a great selection of culinary delights and a beach view that was unbeatable. We were lucky enough to be upgraded from a Junior Spa Suite to a Hydro Pool Suite, which was definitely a wonderful surprise and was the best room we have ever experienced by way of hotel accommodation. All in all, the Pavilion was by far the best place to stay in Lamai and we thorougly enjoyed our stay and would have no hesitation in returning again to Lamai.

Reservation service:
SiamWebHosting is a great booking service, prompt and very easy, carefree and reliable way to book in accommodation in Thailand.

Date: 29th April, 2008
Written by: Scott & Lisa Gercovich

Pavilion Samui Boutique Resort

Accommodation and facilities:
Best Hotel at Lamai Beach. We stayed in the Hydro Pool Villa. Everything was living up to our expectations. Hotel has a touch of class other Hotels are missing. If you are prepared to spend comparably much money you get coresppnding value. I can thouroughly recommend.

Reservation service:
Perfect

Date: 23rd March, 2008
Written by: Thomas Elleser

Pavilion Samui Boutique Resort

Accommodation and facilities:
The hotel is fantastic, all the rooms look to be at a very high standard from what we could see, we were very lucky to get upgraded to one of the Grand Villa rooms, which was unbelievable! The spa facilities are expensive, but I think that is what you will find anywhere in a boutique hotel, but they were very good and well worth it, and as a resident you do get discounts. The only downside is the food, it is as other people have said, over priced relative to other food in the restaurants. We only tried the Thai food admittedly but it was very disappointing (why go to Thailand and eat western food?). Would have been ok to pay inflated prices if the food had been exceptional, but it was not. The breakfast was fine though, with lots to choose from. Summary, stay here, it is worth it, just eat out...

Reservation service:
All worked fine, no problems at all and all clear.

Date: 9th March, 2008
Written by: Chris Sharp

Pavilion Samui Boutique Resort

Accommodation and facilities:
It is a great place at lamai beach, one of the best. Rooms are very nice but also very noise. I could even hear everything from our neighbours. Staf at restaurant and pool are very nice which i cannot say about reception staf and lady who took care of tours was very rude. We spoke with the general manager and he appologised for her behavour but she never spoke to us again. Dit also ask for newspaper every day, and receptionist said that it was not possible at Koh Samui, but the book shop at Lamai (100 meters) they sell it. Nice hotel but very bad service at reception.

Reservation service:


Date: 14th February, 2008
Written by: Constantine Van Berlo

Pavilion Samui Boutique Resort

Accommodation and facilities:
BEAUTIFULL great staff! we stayed in the hydro pool villa, smaller than it looks on the net but it was still great, a nice treat to end a lovely trip.

Reservation service:
no problems, a great way to book

Date: 10th February, 2008
Written by: Ji Babbage

Pavilion Samui Boutique Resort

Accommodation and facilities:
Very beautiful resort and great location, but was slightly dissapointed. We paid so much money and had very high expectations, but the place didn't seem to live up to the photos. With the money we paid, you can definitely find something a lot nicer on koh samui. nevertheless, the pavillion was very dream-like for the most part and, ofcourse very clean. there was a walkway connected to the beach and the staff were all very friendly. there was a huge dead chocoroach in my roo though :( if you are willing to spend $300+ on a room, it might be better to browse a bit more.

Reservation service:
great!

Date: 10th January, 2008
Written by: Hannah Jiyun Suk

Pavilion Samui Boutique Resort

Accommodation and facilities:
Hello,my name is Cristina ,im from Romania,just returned from Samui...I am very happy to say I met a lot of nice people,special people...I am very satisfied about the hotel,the room,the restaurant,the beach...everything was lovely ,i would get back there tomorrow,anyway,I want to go back in march maybe...

Reservation service:
Booking service...excellent!

Date: 20th December, 2007
Written by: Cristina Bochie

Pavilion Samui Boutique Resort

Accommodation and facilities:
really lovely hotel on great beach - lamai upgraded by hotel to junior suite which was very comfortable staff superb at all levels recommend anybody to stay

Reservation service:
fine straightforward

Date: 12th December, 2007
Written by: Paul Taylor

Pavilion Samui Boutique Resort

Accommodation and facilities:
this hotel was designed beautifully, it was beautiful and thought the location was perfect. However, it seems that on the first day my shoes left on the balcony was completly wet when arriving back from dinner as if someone had thrown them in the spa.. also the room was unlocked we just put it down to the staff forgetting to lock it as nothing was taken. Makes you a little worried. Shower here was the worst shower i had while staying in Thailand. It was either burning me or cold. no middle. we hated it. Everyday we would have to switch the handle from the cold to the hot and the hot to the cold continually just to get a medium. argh. makes me kinda mad after i paid such a high price for the roomm. Oh well you live and learn.

Reservation service:
siamwebhosting awesome as always!

Date: 7th December, 2007
Written by: Maurice Narse

Pavilion Samui Boutique Resort

Accommodation and facilities:
very friendly staff all round from the front desk to the restaurant. Room is spacious and clean. Only compliant is the hot water is not consistent at bath.

Reservation service:
No problem, great service.

Date: 3rd December, 2007
Written by: Leong Hock Lim

Pavilion Samui Boutique Resort

Accommodation and facilities:
we stayed in the beach from Grand Beach Villa which was just so beautiful. We swam in our private pool and loved our well appointed room. The staff at the resort were the most friendly and helpful people. We had our 1 year old baby and he was made to feel really, really welcome. A beautiful place to stay.

Reservation service:
excellent. no problems, excellent and prompt communication at all times.

Date: 4th November, 2007
Written by: Jenny Roper

Pavilion Samui Boutique Resort

Accommodation and facilities:
I really like the location and resort. I have been for two long weekends now from Singapore where I am working and am looking to go back again. It's quiet with it's own beach, friendly staff, great food you have to try the Samui Dream Cocktail. So delicious. It's a short walk from the main street so shopping or some nightlife is not a problem. But to collapse in a heap on a break form work with the sea so warm, relaxing sun loungers, pool and waiter service what more could you ask for? The beds are very comfortable and even an ipod docking station in the jnr suite I stayed in.... Compared to elsewhere I stayed on the island this is very good - nice feel to the place and not bitten alive by mosquitos..... Much prefer Lamai to Chaweng and Pavillion is my personal fave.

Reservation service:
Booking service is good - just book in advance

Date: 25th July, 2007
Written by: Susan Edge

Pavilion Samui Boutique Resort

Accommodation and facilities:
lovely location, lovely hospitality and located on very clean beach . Lovely room and pool.Thsnk u all for this gesture.

Reservation service:
absolutely no problem at any time of check-in and check-out.

Date: 12th June, 2007
Written by: Naresh Agarwal

Pavilion Samui Boutique Resort

Accommodation and facilities:
I really liked the hotel. Situated in a nice part of the beach, friendly staff, food was lovely and voerall very pleased with the stay there. I am looking at being back every few weeks whilst working in Singapore. Just the right place to come and chill out. have recommended it to others too.

Reservation service:
Easy enough to use - have recommended to other friends

Date: 30th May, 2007
Written by: Susan Edge

Pavilion Samui Boutique Resort

Accommodation and facilities:
This is an outstanding Hotel in a truely world class setting on the southern beach of Koh Samui at Lamai, which is the quieter side of the island, ideal for Romantic couples of families who do not what the busier nightlife of Chaweng. Lamai is a much better beach then Chaweng and less growded, and there are plenty of bars and restaurants a few minutes walk from the Hotel. I was greeted at the airport by the Hotels representative and driven to the Hotel in an air conditioned car, the check in was simple and my room was outstanding. I was actually upgraded free of charge and the facilities (air con, plasma tv, dvd player, huge 4 poster bed, my own courtyard with a jacuzzi pool) were excellent. The location of the Hotel on the each and the facilities really make this a great place, the views in the day are good, but it is sunset at the Look Out Bar that is worth staying alone for, try siping your favourite drink whilst watching the sunset and it will be one of the best memories you take away from thailand with you. The staff were very helpful and friendly and although this is not the least expesnive Hotel that you will find in Lamai or Samui, it is in my opinion the best.

Reservation service:
The service is great and very easy to use, they also keep in touch via email and respond very quickly and I have used them many times for booking in Thailand. I can recommend them to anyone.

Date: 15th May, 2007
Written by: Andy Dearden

Pavilion Samui Boutique Resort

Accommodation and facilities:
Beautiful and big room (junior suite with spa). Some construction activities. Big breakfast buffet with very good coffee. Expensive.

Reservation service:
Perfect

Date: 30th March, 2007
Written by: Roman Scholl

Pavilion Samui Boutique Resort

Accommodation and facilities:
Good Service.Very helpful front desk staff(especially ARCH). Although resort under renovation and was pretty dusty.housekeeper always ensured room was well clean.Alittle feedback will be that,pool side staff may like to offer guest beach towels on site(instead of carrying from room) and cold towels to guest during the late afternoon(as many other 5*resort does that).We like to thank you for wonderful holiday.

Reservation service:
Very efficient, helpful and safe.Thank you PLOY for your help.GOD BLESS

Date: 31st January, 2007
Written by: Kenneth

Pavilion Samui Boutique Resort

Accommodation and facilities:
Mon séjour à Samui's est merveilleusement déroulé. L hôtel est beau mais le sera encore plus lorsque les travaux seront terminés. l accueil est sympathique et chaleureux. Seul bémol: le restaurant trop international à mon goût, insipide à force de vouloir plaire au plus grand nombre et cher pour ce qui est servi. mais les rssources ne manquent pas aux alentours; l hôtel est parfaitement placé, calme et proche du centre, accès direct à la plage, rien à redire. Our stay in this hotel was great. the resort is beautiful and will be for sure more when renovation plan will be finished. Staff is kind and helpfull, location is great, direct access to the beach, quiet and very close to center of Lamai. The restaurant is not so good, food is average because to international. But you can find very good thai restaurants around much better and cheaper.

Reservation service:
parfait, perfect

Date: 31st January, 2007
Written by: Lesage