Sawasdee Siam

Sawasdee Siam

Accommodation and facilities:


Reservation service:


Date: 7th December, 2011
Written by: Tommy Højmose Christensen

Sawasdee Siam

Accommodation and facilities:
too many small bugs or beetles in the room and toilet.

Reservation service:


Date: 7th June, 2011
Written by: Ole Brusch

Sawasdee Siam

Accommodation and facilities:
The rooms are rather tatty and the breakfast is adequate. I was charged for 4 bottles of water that i did not drink, this seems to happen a lot at this hotel, as i have heard many people complaining when checking out.

Reservation service:
Booking was excellent.

Date: 20th March, 2011
Written by: Philip Cheetham

Sawasdee Siam

Accommodation and facilities:
Room cleaning service was very poor. Many days the maid just didnt bother to clean the change, change the laundry, give us new towels or free drinking water.

Reservation service:
Used many times before and never a problem

Date: 3rd March, 2011
Written by: Paul Carpenter

Sawasdee Siam

Accommodation and facilities:
They have put up a showercurtain. So when i wanted to use the toilet that was nog so easy because the showcurtain was in the way. Great staff wich smiles a lot. Will go bach to this hotel for sure. I had made a mistake in the bookingdate. The manager of the hotel told me i would receive a document so that i could stay one night for free in de future at Siam Sawasdee. Finally i did not receive the document. Promises make debt. For sure if it is the manager that makes the promise

Reservation service:
.

Date: 26th January, 2011
Written by: Henderikus Miedema

Sawasdee Siam

Accommodation and facilities:
room dirty, after two days I ask change sheet, the room not clean well

Reservation service:


Date: 11th January, 2011
Written by: Pinuccio Di Viesti

Sawasdee Siam

Accommodation and facilities:
Terrible hotel...we left our bag in the room and went for a walk....when we came back and open the bag to take money, we found that all money has disappeared....somebody has stolen all dollars that were there. So be careful in this hotel.

Reservation service:
beautiful

Date: 24th October, 2010
Written by: Karina Titova

Sawasdee Siam

Accommodation and facilities:
Excellent customer service in all aspects

Reservation service:
Excellent service and easily completed

Date: 20th October, 2010
Written by: Gene Michael Ahearn

Sawasdee Siam

Accommodation and facilities:
Staffs are very good and helpful.rooms are required to renovation very old specially the bathroom.Location is good.

Reservation service:
No problem with booking, easy and fast

Date: 23rd September, 2010
Written by: Rasheed Haider Albalushi

Sawasdee Siam

Accommodation and facilities:
โรงแรมตกแต่งแบบไทยเดิมเรียบง่ายไม่หรูหรามาก ราคาไม่แพง แต่สิ่งอำนวยความสะดวกครบค่ะและสะอาด โรงแรมหาง่าย ใกล้ร้านอาหาร ใกล้สถานบันเทิง ใกล้ทะเล พนักงานให้ความช่วยเหลือเป็นอย่างดีค่ะ และทักทายเป็นมิตร เราไปสองวันค่ะวันที่สองพนักงานมาทำความสะอาดห้องให้เราใหม่เหมือนวันแรกเลยค่ะ แต่มีพนักงานบ้างคนเข้าใจผิดคิดว่าเราเป็นผู้หญิงที่พัทยา แต่พนักงานก็ขอโทษนะค่ะ เราเข้าใจค่ะที่นั้นผู้หญิงเยอะมากๆ ร้านอาหารเราไม่ได้ทานที่นั้นเลยไม่รู้ว่าอร่อยหรือเปล่าค่ะ ถ้าไปพัทยาอีกคิดว่าจะไปพักที่เดิมค่ะ ประทับใจและคุ้มค่าราคา

Reservation service:
สะดวก และเป็นบริษัทเชื่อถือได้ค่ะ

Date: 8th September, 2010
Written by: Khun Chatchanan Sae-hiw

Sawasdee Siam

Accommodation and facilities:
good impression

Reservation service:
good service

Date: 20th August, 2010
Written by: Srirat Krutkamrop

Sawasdee Siam

Accommodation and facilities:
Gone from Good to Bad in 2 Years The last 3 times I visited Pattaya I stayed at the Siam Sawasde 524/26 M.10 Soi 11, Pattaya 2 Rd., Pattaya, 20260 Pattaya (Chonburi) and have been happy with the hotel. But I stayed there just recently in March and never again. The welcome was good no problem with that, but when I went to my room and came down an hour later because the air-con was making a big loud noise the staff made a joke about it laughed and did nothing about it. I did not get any sleep that night with all the banging for the Air-Con, the next day I complained they make another joke and finally changed my room. The buffet has changed big time from OK to not so good, before you could choose fried, scramble eggs etc not this time you only had fried eggs and would not make anything else. Before you could ask how you would like your eggs, I was with two friends and they commented how bad the service was now to the extent one of my friends checked in to the Intown Holiday around the corner. On our return to Pattaya two weeks later we need to book two weeks at a hotel, we ended booking The Intown Holiday around the corner and the rooms where fantastic for 650 Bhat pool no breakfast and very clean and customer service was fantastic. We no longer be recommending your hotel to our friends anymore like we have to save the embarrassment later when they are not happy.

Reservation service:


Date: 14th May, 2010
Written by: Alfio Gangemi

Sawasdee Siam

Accommodation and facilities:
The hotel is good for the money. The cleaning staff didnt clean my room on 2 occasions out of 12 nights, but reception are very helpful and polite

Reservation service:
I have used Sawasdee on many occasions over the last 5 or 6 years, neve any problems.

Date: 28th March, 2010
Written by: Mr Philip Cheetham

Sawasdee Siam

Accommodation and facilities:
Ive stayed at this hotel many times. Just be aware of rooms on lower floors next to market on North side of hotel. Loud Amplified music and singing can go on ALL NIGHT and very disruptive to sleep. Otherwise good clean hotel with friendly and efficient staff.

Reservation service:
hanled nicely and in a timely manner

Date: 9th March, 2010
Written by: Robert C Delones

Sawasdee Siam

Accommodation and facilities:
Did not actually stay at the Sawasdee Siam, moved to the Sawasdee Sea View

Reservation service:
Very Good

Date: 7th March, 2010
Written by: Mr W G Harris

Sawasdee Siam

Accommodation and facilities:
I had no room when I came. Had to stay one night in other hotel, then come back and get standard room and I have paid for superior room. Too many russians in hotel.

Reservation service:


Date: 6th March, 2010
Written by: Harri Laukkanen

Sawasdee Siam

Accommodation and facilities:
Good Hotel for this Price.I want come back next year! Thank you.

Reservation service:
The Booking Service was O.K. Thank you!

Date: 23rd February, 2010
Written by: Rolf Hartung

Sawasdee Siam

Accommodation and facilities:
Nice place, near to all areas of pattaya. Buffet-Brekfast is o.k. For the money 800 baht , the best choice, have also nice pool. Good offers at the restaurant

Reservation service:


Date: 22nd February, 2010
Written by: Chris Charitonidis

Sawasdee Siam

Accommodation and facilities:
hotel is run down and miss represented as a new quality hotel...it needs alot of maintance

Reservation service:
you should go take current pic's of this hotel..because the pic's look good ,but the hotel does not!!

Date: 18th February, 2010
Written by: Konrad Westphal

Sawasdee Siam

Accommodation and facilities:
A good Hotel for this price. I go back Pattaya next time, I want go back this Hotel

Reservation service:
The Service was very good Thank you. My next trip, I want take your service too

Date: 11th February, 2010
Written by: Rolf Hartung

Sawasdee Siam

Accommodation and facilities:
not satisfied . dusty rooms, bathroom badly made . too much noise , breakfast cold . . . So bad that we left before

Reservation service:
must pay totality before seeing the room .

Date: 29th December, 2009
Written by: Vermeulen

Sawasdee Siam

Accommodation and facilities:
The hotel was clean and tidy. The staff was nice and very obliging. Good breakfast (included in the price).

Reservation service:
very easy to use

Date: 5th November, 2009
Written by: Pierre Trocherie

Sawasdee Siam

Accommodation and facilities:
Compliments to the very helpfull staff.

Reservation service:


Date: 5th November, 2009
Written by: Unsamrong

Sawasdee Siam

Accommodation and facilities:
Good hotel at a very good price. The staff at the front desk was awesome! One minor thing was getting the room serviced and fresh towels, part of that was my odd hours. The late staff was excellent at providing fresh towels. The location is right where I wanted to be. I highly recommend this hotel to the budget traveler.

Reservation service:
Excellent service. No problems checking in as I had a paper copy of reservation per paid.

Date: 1st October, 2009
Written by: Mr.peter M Withers

Sawasdee Siam

Accommodation and facilities:
I was happy with the hotels facilities and the staff were always friendly. Nice pool area and a central location in Pattaya city, would recomend.

Reservation service:


Date: 24th August, 2009
Written by: Joe Robson

Sawasdee Siam

Accommodation and facilities:
The hotel is well located though a 15 minute walk from the beach and Walking Street. There are all services provided that one may require on a holiday, just outside the hotel. Cleanliness is good. Make sure you have your complimentary breakfast by 9.30 as after that they do not provide anything.

Reservation service:
Very good

Date: 4th June, 2009
Written by: Arun Raghavan

Sawasdee Siam

Accommodation and facilities:
While checked in the lady in rceception was not happy when i told i booked wia internett.Here attitu changed as soon i told. She replyed ok but than she needed my e-mail confirming bokking and payment. Asked if i could open mail and she print. She reply sorry no printer.I had to find a internett shop and do the printing myself ? Wherry unplesant behaveor when arriving a hotell. The rooms on the hotell where worn and on the batroom the floor where wet at al time. No cover on shower.Hotell had a nise swimmingpool area and a goo pool.

Reservation service:
Booking worked fine.Was informed by booking i need to show passport for indentify myself but on the hotell i had to show resit from booking and payment which i didnt have. Had to go and find internet shop and print bring to reseption. If needed it should say while booking.

Date: 9th April, 2009
Written by: Gudmund Froiland

Sawasdee Siam

Accommodation and facilities:
This hotel is in a lively location and is very good value for the price.However, I would not recommend it to families or people wishing for an early night as the bars outside play loud music until around 2 am. I enjoyed my stay, the staff were very nice and breakfast was ok.

Reservation service:


Date: 8th January, 2009
Written by: Philip Cheetham

Sawasdee Siam

Accommodation and facilities:
This is my first encounter with a inefficient customer service at a hotel's check-in counter in Thailand. With the booking reference No is insufficient at the reception desk,need to produce a printed copy of the comfirmation booking,this can be done at the hotel,however receptionist ask customer to print them from a internet shop across the road a short distance away. Towel was not available in the room. The aisle lights was not turn on, I was greeted with darkness at 7.30pm. The attendant at the poolside bar was impolite.Some ulgy scence-allowing bare body customer to take breakfast, scrapping the tray while replenishing the buffet breakfast, positioning herself blocking custommer viewing television.Advice that some staff needs training on \ Custommer Service\

Reservation service:
Excellent

Date: 23rd December, 2008
Written by: Mr.tony

Sawasdee Siam

Accommodation and facilities:
I stayed there on 24/10/2008. I booked 2 rooms for me and my friends. We check in about 05.00 Pm. We got room No. 103, 104. Staff so friendly. But have cats near by the front desk. I though it's not good looking for customer and dirty. Should not have any animal in the hotel. And when we open the rooms we got. Have a lot of water on the floor. Because Just finished raining and the water come from the window. Because the window can not lock it's damage. I called to reception to told them about this problem and need some help from cleaner. But not have anybody came to clean our room. So i go talked with receptionish so they change new room for us! to be 602, 604 but we have the same problem have a lot of water on the floor. but the cleaner come to clean for us. But the room it's clean.

Reservation service:
I have E-Voucher in my e-mail after i paid for my reservation. But in the morning the date i traveling. i try to print out voucher to check in. But i can't because hotmail it's out of service in the moment. So i called to talked with staff in web siamwebhosting she told me can give the Rev No. to the reception and ID card easy to check in. But when i arrive the hotel i do the same way staff in web siamwebhosting recommend to me but staff in the hotel don't allow for check in. they need me show voucher. So made me confuse!!

Date: 29th October, 2008
Written by: Narintra Rungroj

Sawasdee Siam

Accommodation and facilities:
Very nice hotel, with clean, confortable rooms, good food and a big swimming pool. Good service, we'll be back again!

Reservation service:
Good and efficient.

Date: 26th July, 2008
Written by: Steendijk Greta

Sawasdee Siam

Accommodation and facilities:
The staff are very helpful and warm. The foods are excellent and the restaurant is open 24 hours! The place is very clean. My husband and I will surely want to come back for our 2nd honeymoon! Congratulations

Reservation service:


Date: 15th May, 2008
Written by: Mr. & Mrs. Dimayuga

Sawasdee Siam

Accommodation and facilities:
Siam Sawasdee Hotel in Pattaya Location is very good - I travelled with 5 guys on a golfing tour. We generally found the rooms tobe neat and serviced every day by two friendly ladies always willing to be of assistance. My friend Colin Lines in room 605 had a problem with his bathroom basin which he reported the first day he arrived. Two weeks later the bathroom basin remained blocked and his telephone was still not working (he also reported a faulty telephone). I personally as well as other members of my group experienced very bad service in the restaurant at breakfast time. The rude and arrogant manager always had a reason why we could not get omelettes as we found the fried eggs half cooked, cold and repulsive. The tablecloths were filthy. Some members of our group hardly ever had breakfast at the hotel preferring to go to the Butchers bar across the road where we had most of our meals. The reception staff as well as the staff at the swimming pool were great. Generally not a happy experience for my group and I doubt if I ever will visit Siam hotel in Pattaya or Sawasdee hotels in Thailand again as I will be taking tour groups to Thailand about 4 times a year in the future. Previously I stayed at the Sawasdee Seaview Hotel in Pattaya and left after 2 days because of the poor condition of the hotel - nothing like the pics on the websites.

Reservation service:
Professional and efficient - Ms Jeap

Date: 29th April, 2008
Written by: Cecil Forbes

Sawasdee Siam

Accommodation and facilities:
You get what you pay for. Good location.,5 minutes to beach by baht bus. Restaurant is Bad ,bad, bad, for western food ,ok for Thai food.. toast in morning only thing edible, plenty of alternatives near by. Swimming pool gets full early. Reception staff friendly and very cheeky always looking for tips. Not happy with Clean sheets twice in 7 days . Air conditioning very noisy. Shower was a trickle of hot water. Deposit required for safety deposit box. Internet access via pre Paid card.

Reservation service:
quick and easy

Date: 29th April, 2008
Written by: R David Merrie

Sawasdee Siam

Accommodation and facilities:
Very nice hotel and very nice and frindly staff!only the room for me was i little bit dark,i mean there wasnt enough ligh,but everything was ok..i suggest to everybody this hotel..

Reservation service:


Date: 10th April, 2008
Written by: Luca Del Prete

Sawasdee Siam

Accommodation and facilities:
I never stay att this Hotel again,When I arriwe 14.00 the first room they give me was not cleaned,second room same, I have to give money to roommaid to have room cleaned before evening. And the ladys in reception was not nice but if they se young farlang without girl they have big smile.The only good thing with Hotel is the room price.So if you like to stay here think twice.

Reservation service:
Very very good I have use SiamWebHosting.com many times and will use again

Date: 10th February, 2008
Written by: Leif Ljunggren

Sawasdee Siam

Accommodation and facilities:
The staff were very rude when we checked in. They initially refused to let us check in until we presented a paper receipt for payment even though we had booked over the internet. We were given no inidication during the booking process that we would need to present anything when checking in. One staff member started shouting at us when we said that we had booked over the internet and hence didn't have a paper receipt. Eventually we were allowed to check in however they still insisted we go to an internet cafe and print off a copy of our receipt for them even though they already had a copy themselves! I have stayed in many hotels all over the world and this is the first time anyone has shouted at me! If it wasn't for the fact that I was tied in by already having paid for the stay I would definitely have walked out.

Reservation service:
See above, overall level of customer service from the hotel was very poor. The booking service was OK however we were given no indication we would need to print our a receipt and present it to the hotel when checking in.

Date: 11th December, 2007
Written by: Oliver Thornton

Sawasdee Siam

Accommodation and facilities:
this hotel is dirty,filth is old old old. thanks

Reservation service:
is goog

Date: 14th May, 2007
Written by: Romano Giuseppe

Sawasdee Siam

Accommodation and facilities:
Very disappointed in accommodations. Hotel run down. Staff was indifferent. Although it was clean for the most part it did not match up to what was on the web. There was loud music all night long and our rooms overlooked a vacant lot filled with garbage. While by the pool we did notice that out of about 40 guests we were the only female visitors and the rest were men accompanied by young Thai women serving them. They do have night security to help with the scuffles amongst the men and their female guests. I would not recommend this hotel for famliy stays. It would be okay for just single men looking for nightly companions.

Reservation service:
Booking with SiamWebHosting was easy and had no porblems. Will use them again and again. Thans again Miss. Grace!

Date: 18th January, 2007
Written by: Terri Haley

Sawasdee Siam

Accommodation and facilities:
It is an extremely bad hotel. The counter staff is unhelpful, impolite. After I got the room, I found it very dirty in toilet, bed sheet. My room is 524, the window is face to a ground, there has a thai show around 2000 to 2300, very noisy. In my bed, there has many bugs come out, makes me inch everywhere, we found around 20 bugs over that night. I don't book this hotel anymore. This is the first & last.

Reservation service:
When I told them, I booked a room from the web, the staff seems not understand. After I show them the email receipt, then they call somewhere (I don't know what they call), then they give me a room.

Date: 14th January, 2007
Written by: Lee Ka Yi