This document contains important information regarding
the Terms and Conditions of Service which apply to your account with Siam
eServices Co Ltd.. (referred hereinafter as 'Siam Web Hosting', 'our',
'we' and 'us'). PLEASE READ THIS DOCUMENT CAREFULLY, retain it for future
reference. Please note that the information contained herein is subject
to change without notice.
All accounts on our web servers are subject to the terms and conditions
described in this document. Under the terms of this agreement, your placement
of information on our servers is an acknowledgment that you have read,
understand, and agree to be bound by terms and conditions below.
1. User Conduct
Our services may only be used for lawful purposes --
any use of these services which violates any laws which may apply to Siam
Web Hosting, your local jurisdiction, or any jurisdiction that you or
your site may be subject to is strictly prohibited.
This means that while using the service,
you may not:
Post or transmit any unlawful, threatening, abusive,
defamatory, obscene, libelous, offensive, pornographic, indecent, profane,
or otherwise objectionable information of any kind, including without
limitation any transmissions constituting or encouraging conduct that
would constitute a criminal offense, give rise to civil liability, or
otherwise violate any law. Restrict or inhibit any other user from
using and enjoying the Internet. Siam Web Hosting reserves to the
right to the final decision on what constitutes abuse.
2. Resource Usage, Adult-Oriented Sites
Users may not initiate the following on
Run any type of interactive real-time
chat applications that require server resources. Run
stand-alone, unattended server-side processes at any point in
time on the server. This includes any and all daemons, such as
Run any software that interfaces with an IRC (Internet Relay
Chat) network. Run any site with adult-oriented content,
including but not limited to any pornographic material.
Users are also required to abide by the following:
Pornography and sex-related merchandising is prohibited
on all Siam Web Hosting servers. This includes sites that may infer sexual
content, or links to adult content elsewhere. Siam Web Hosting will be
the sole arbiter in determining violations of this provision.
Also prohibited are sites that promote any illegal activity or present
content that may be damaging to Siam Web Hosting servers or any other
server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or
Hacker programs or archives
Any illegal activity, including adult
content, links to adult content web sites, spamming or hacking
will result in your site being shut down and all your files
deleted without warning. Siam Web Hosting will be the sole arbiter
as to what constitutes a violation of this provision.
3. CGI Scripts Policy
You are free to use any CGI scripts you
wish except certain resource intensive scripts such as
However we also reserve the right to disable any CGI script that effects
normal server operation or service to other Siam Web Hosting customers.
You will be notified about offending script. No chat room or similar scripts
allowed. You may however use the phpMyChat program included in the control
4. SPAM Policy
Siam Web Hosting is committed to a zero-tolerance,
anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited
commercial email, from being sent either: Over the Siam Web Hosting network,
by customers or any other users of the Siam Web Hosting network; AND/OR
over ANY network if the message sent advertises or mentions a site hosted
on the Siam Web Hosting server.
We take a zero tolerance stance against sending of
unsolicited e-mail. Any user who sends out spam will have their account
terminated without notice.
Siam Web Hosting reserves the right to require
changes or disable as necessary any web site, account,
database, or other component that does not comply with this
policy, at its sole discretion. Siam Web Hosting also reserves the
right to make any such modifications in an emergency at our
We react quickly and seriously to
violations, and we further reserve the right to terminate the
services, without prior notice, of any customer disregarding
this policy. Sending unsolicited commercial email ,
cross-posting messages to a large number of Usenet groups,
posting obscene or threatening messages while using or
referring to an Siam Web Hosting email address or web site URL is
prohibited. The use of Siam Web Hosting servers as a mail drop for
responses to activities described above is also prohibited.
If you have any complaints or comments regarding Spam on our network,
please direct them via email to email@example.com
There will be a Bt15,000 clean up fee if an account was suspended
for policy violation.
5. Traffic Policy
All account plans come with a predetermined amount of traffic allowance.
We monitor all accounts and bill Bt150 for each GB of traffic exceeded.
You will NOT be charged for transfer that you use beyond our generous
data transfer limits without prior notification. You can monitor your
transfer at anytime in your Control Panel. We would discuss the situation
with you and work proactively to solve your situation on a case by case
Full backups are made nightly. No guarantees are made of any kind, either
expressed or implied, as to the integrity of these backups. Backups are
made for server restoration purposes only. It is the client's responsibility
to maintain local copies of their web content any information.
The "Backup Manager" is included in each hosting plan and client
can use this tool to back up their files. If loss of data occurs due to
an error of Siam Web Hosting, we will attempt to recover the date for
no charge to the client. If data loss occurs due to negligence of client
in securing their account or by an action of the client, Siam Web Hosting
will attempt to recover the data from the most recent archive for a Bt1500
You agree to indemnify, defend, and hold harmless Siam Web Hosting from
any and all liability, penalties, losses, damages, costs, expenses, attorneys'
fees, causes of action or claims caused by or resulting indirectly from
your use of the service which damages either you, Siam Web Hosting, or
any other party or parties without limitation or exception. This indemnification
and hold harmless agreement extends to all issues associated with your
account, including but not limited to domain name selection and Web site
8. Refusal or discontinuation of service
Siam Web Hosting reserves the right to refuse or discontinue service
to anyone at Siam Web Hosting's sole discretion. Siam Web Hosting may
deny you access to all or part of the service without notice if you engage
in any conduct or activities that Siam Web Hosting in its sole discretion
believes violates any of the terms and conditions in this agreement. Siam
Web Hosting shall have no responsibility to notify any third-party providers
of services, merchandise, or information, nor any responsibility for any
consequences resulting from such discontinuance or lack of notification.
You agree that Siam Web Hosting has the right to monitor the service electronically
from time to time and to disclose any information as necessary to satisfy
the law, or to protect itself or its subscribers. Siam Web Hosting reserves
the right to refuse to post or to remove any information or materials,
in whole or in part, that, in its sole discretion, are unacceptable, undesirable,
or in violation of this agreement. Siam Web Hosting also reserves the
right to refuse refunds in cases where Siam Web Hosting believes abuse
has taken place.
9. No warranties
Siam Web Hosting makes no warranties or representations
of any kind for the services being offered. The service is provided on
an "as is" and "as available" basis without warranties
of any kind, either express or implied, including but not limited to warranties
of title, non-infringement, or implied warranties of merchantability or
fitness for a particular purpose. No advice or information given by Siam
Web Hosting or its agents or employees shall create a warranty. Siam Web
Hosting provides no warranty that the service will be uninterrupted or
error free or that any information, software or other material accessible
on the service is free from viruses or other harmful components. Under
no circumstances shall Siam Web Hosting be liable for any direct, indirect,
special, punitive, or consequential damages that result in any way from
your use of or inability to use the service, or to access the Internet
or any part thereof, or your reliance on or use of information, services,
or merchandise provided on or through the service, or that result from
mistakes, omissions, interruptions, deletion of files, errors, defects,
delays in operation or transmission, or any failure of performance. If
you are dissatisfied with Siam Web Hosting service or any of its terms,
conditions, rules, policies, guidelines, or practices, your sole and exclusive
remedy is to discontinue using the service.
You understand that by placing
information on Siam Web Hosting's servers that such information
becomes available to all Internet users and that Siam Web Hosting
has no way of limiting or restricting access to such
information or protecting such information from copyright
infringement. You assume total responsibility and risk for
your use of Siam Web Hosting's servers and the Internet. It is
solely your responsibility to evaluate the accuracy,
completeness, and usefulness of all opinions, advice, services
and other information, and the quality and merchantability of
all merchandise provided through Siam Web Hosting or on the
Your use of the service is at your sole
risk. Siam Web Hosting is not responsible for files and data
residing on your account. You agree to take full
responsibility for files and data transferred and to maintain
all appropriate backup of files and data stored on Siam Web Hosting
You agree not to interfere with the
operation of the system. You further agree not to interfere
with the proper operation of other systems reachable through
the Internet, including any attempt at unauthorized access.
You agree to adhere to system policies as published by Siam Web Hosting, including restrictions on services available with each
service type, restrictions on certain features, and all other
policies. You agree to abide by any and all future Siam Web Hosting
policy decisions. Siam Web Hosting reserves the right to monitor
any and all communications through or with our facilities.
10. Account-Holder Identification Information
You agree that you as the person legally
responsible for all use of this account, are at least 18 years
of age. If you are under 18 years of age, you need to have
parental consent in order to sign up, and the account must be
ordered by a parent or guardian, in their own name. You agree
to supply Siam Web Hosting with a current and truthful name, postal
address and telephone number for our records, and you have a
continued obligation to keep this information current. You
also agree that you are an authorized user of any credit card
that you supply to us, and you understand and agree that we
have an obligation to fully investigate any possible
fraudulent credit card use.
11. Payment & Other Information
You agree to supply appropriate payment for the services received from
Siam Web Hosting, in advance of the time period during which such services
are provided. You agree that until and unless you notify Siam Web Hosting
of your desire to cancel any or all services received, those services
will be billed on a recurring basis. If you are not satisfied with our
services and decide to terminate your account, you will be given a refund
of any unused credit in your account. If paid by credit card, refunds
will be issued to the original credit card provided at the time of purchase..
If your account has been canceled by us due to a breach of the terms and
conditions on your part, you will not be eligible for a refund.
12. Agreement Acknowledgment
This agreement supersedes any written,
electronic, or oral communication you may have had with
Siam Web Hosting or any agent or representative thereof, and
constitutes the complete and total agreement between the
parties. Should any provision of this agreement is determined
to be invalid or unenforceable, all other provisions shall
remain in full force and effect and said provision shall be
reformed only to the extent necessary to make it enforceable.
By placing and continuing to maintain or place information
on Siam Web Hosting's servers you are stating and acknowledging that you
have read the aforementioned terms and conditions and that you understand
such terms and conditions and agree to be bound by them.